Return/Refund Policy

  • Return/Refund Policy-St. Cloud Knives wants you to love your purchase, but in the event you need to return an item:
    • Please contact us by phone at 407-892-3343 (Tues-Sat 10am-6pm EST) or via email at sales@stcloudknives.com to discuss your return/refund options.
    • Purchases from our inventory may be exchanged for a like item, store/online credit, or refund to the original form of payment. Any returns must occur within 30 days of original purchase with the item being in original condition with the original box and all accompanying materials present. Any items returned not in new or unused condition will be shipped back to the purchaser at their expense. Buyer pays any return shipping fees for shipped returns.
    • Any product defect will be covered by manufacturer warranty, if any.
    • While our policies are firm for obvious reasons, we will do everything we can to work with you and make sure your experience with us is positive.

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